FAQS

FAQs

Please note: Persons that appear visibly intoxicated will not be allowed to play.

AM I REALLY LOCKED IN A ROOM?
The locking of the room is only a simulation, you can exit at any time, but the clock does not stop.

WILL I BE PLAYING WITH OTHER PEOPLE?
Unless you book the entire room, you may grouped with other players. If no other players book the room then you will have a private session with just your group. However, we have found that this is an excellent way to make friends and meet new people!

HOW MANY PEOPLE CAN PLAY?
The game requires a minimum of 2 players and groups of up to 6 players can play at one time. If you have more than 6 people in your group, please call us to see if we can make arrangements to accommodate. We recommend max of 8 people per room.

DO I NEED A RESERVATION AND HOW DO I BOOK A ROOM?
Reservations are required and must be made online. If you need assistance making a reservation, please call us.

HOW DO I BOOK MULTIPLE PARTICIPANTS FOR THE SAME BOOKING?
At the top of the Booking page, simply select the number of participants from the drop down menu that will be playing.

HOW EARLY SHOULD I ARRIVE?
We recommend arriving 10 – 15 mins early to make sure we can start the game on time.

WHAT IS THE AGE LIMIT?
The game is best suited for 10 and up because it is a possibility that children under 10 might find the content too difficult. If you are bringing children under 10, then you must purchase a private experience. Participant(s) 14 and under must be accompanied by an adult during the game. We do not have the option to allow kids to play on their own, parents/guardian must also be present in the game. Please call us prior to booking, if you have any questions.

WHAT IS THE COST?
$28 per person plus tax.

WHEN AND HOW DO I PAY?
Games are paid online at the time of the booking.

DO YOU HAVE HANDICAPPED ACCESS?
Yes, our building, game rooms and bathroom have handicap access. However, some games rooms have limited access to certain areas.

DO YOU OFFER REFUNDS?
Our games are non-refundable. You can call us to reschedule your game for a different day/time if done within 24 hours.

Questions about Corporate/ Special Events, Parties etc.
Please contact us at EscapeArtistsSanford@gmail.com or (321)-200-5304 for more information. You can also come visit us at 115 N Oak Avenue Sanford FL 32771 with your questions

WHAT ABOUT PARKING?
Parking is available in front of the building

WHAT IF I AM RUNNING LATE?
The games will start on time since there could be other participants in the games. We are unable to start games past the start time. Call us, or email us to reschedule your game.

Please note: Persons that appear visibly intoxicated will not be allowed to play.  

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